The aims of a Patient Participation Group (PPG) typically include:

• Facilitating good relations between the GP practice and patients by communicating patient experience, interests, and concerns.
• Providing feedback on current procedures and proposed new developments.
• Giving patients and practice staff the opportunity to meet and discuss topics of mutual interest.
• Offering a means for patients to become more involved and make suggestions about the healthcare services they receive.
• Exploring issues from patient complaints and surveys, contributing to action plans, and helping monitor improvements.
• Contributing feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
• Supporting health awareness and patient education.

PPGs aim to be representative of the practice population and are open to all patients registered with the practice. They can operate in various forms, including face-to-face meetings or virtual groups, to accommodate different patient needs and preferences.

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